What happens when your life is paused by the actions of another?

A diverse range of individuals and their lives cross at Tuckbox, a local café and it is here that they are placed in danger by the appearance of a deranged man who holds them hostage. Who is he and why is he doing this? More to the pint how will the hostages respond to this situation and each faces the possibility of losing their life. Can they survive and if so can they continue their lives as before or are they forever changed.